We have COOKWARE, DINNERWARE, FRYING PANS, CUTLERY AND More for "Your" Kitchen, 'All One One Site'.

SHIPPING PART 1 (IN THE CONTINENTAL USA ONLY)

Orders are processed most of the time in approx. 2 BUSINESS days of receipt and clearing of payment, and should arrive in 7 BUSINESS days or less after processing, not including Saturdays, Sundays or holidays for a total of 9 BUSINESS days or less. Merchandise is shipped from our warehouses in California or New Mexico. Shipping is via UPS unless going to a PO Box, then it goes via USPS which is not trackable by us and may require an extra few days, due to the post office. All items carry insurance and must be signed for. If you request on your order for "NO SIGNATURE REQUIRED", and U.P.S. or U.S.P.S. signs off that it has been delivered and the order is missing from your residency or business, or is damaged, then the liability will be strictly and solely yours. NO C.O.D.'s, NO P.O.'s,

Shipping is $8.95 per item. The Pinewood Furniture (Outdoor Chair, Picnic Table, Garden Swing and Outdoor Bench) may require some additional shipping charges, at which time you will be notified of these charges.

SHIPPING PART 2 : (IN ALASKA, HAWAII, PR, GUAM, VIRGIN ISLANDS, APOs/FPOs)

Alaska, Hawaii , Guam, Puerto Rico, US Military Bases: $20.00 per item, and ships Air Mail Only taking 2 weeks for delivery. The Pinewood Furniture (Outdoor Chair, Picnic Table, Garden Swing and Outdoor Bench) may require some additional shipping charges, at which time you will be notified of these charges.

SHIPPING PART 3

Shipping to US - American Samoa, US - Federated States of Micronesia, US - Northern Mariana Islands, US - Marshall Islands, US - Palau is $20.00 per item and will be sent by USPS Air Mail if they have a US 5 digit zip code only.The Pinewood Furniture (Outdoor Chair, Picnic Table, Garden Swing and Outdoor Bench) may require some additional shipping charges, at which time you will be notified of these charges.

PAYMENT TERMS

We accept MasterCard, Visa, PayPal. Funds need to clear before an order is shipped out. Items returned for any other reason except for being damaged, will be subject to a 30% restocking fee.

TRACKING YOUR ORDER

We will provide you with an invoice number upon processing your order. It will arrive to you via email, and it is your responsibility to make sure that your email is correct and that you do not lose or delete your tracking number's), when you place your order initially, that your email can accept our email from us and is NOT spam protected against our email, and with that, you can track your order approx 3 days after we process your order.

RETURN POLICY

We have a 7 day 100% guarantee on merchandise from the date of delivery. You must contact us using the Contact Us Form to make arraignments for any returns. Please do not take it upon yourself to simply return any merchandise or you will void any and all return rights. We will provide instructions to you via email on how, when and where. All orders returned, for other than damages will be charged a 30% restocking fee plus shipping. There are no exceptions to this rule, so check your merchandise carefully upon receipt of order ASAP.

CLAIMS & DAMAGES

If you have Claims/Damages, please EMAIL us and we will send you via EMAIL a Claims/Damages Form. If a shipment or part of a shipment is missing, then the same applies. PLEASE DO NOT CALL IN DAMAGES. You may be required to take pictures of the damages, preferably digital to be sent by email, or if not available, paper photos forwarded to us via our email address pielady@locallink.net. UPON RECEIVING THE PICTURES, A CREDIT WILL BE ISSUED TO YOU WITHIN 48-72 HRS.